"Scott's been instrumental in transforming Dynamics 365 across the business. From completely redesigning our SLA framework in Customer Service to overhauling our survey using Customer Voice and enabling our engineering team with Field Service Mobile - the impacts been significant. Scott also redesigned our Sales forms and been a reliable contact for support issues across every module we use. Scott takes the time to understand our business, giving advice and outlining the best solution, and delivers them efficiently. I would recommend to any company looking to get more from their CRM investment."
Colin Woodley
CEO, EIZO Inc.
“Scott was instrumental in transforming the way we managed our sales forecast and device inventory at Total Performance Data. Scott took a CRM that wasn’t working for us and turned it into something the sales team actually wanted to use by tracking our devices, racetrack relationships, and stock levels.
What impressed me most was Scott’s ability to understand our business quickly. Scott didn’t just configure Dynamics 365 he cleaned up years of messy data across our leads, accounts and contacts, set up a live connection between Excel and Dynamics so I could build reports that always had the latest data without having to manually export anything, and set up an automated deployment process that meant I could make configuration changes in our test environment and push them live without any struggle.
Scott’s reliable, and genuinely cares about delivering something that works. I’d recommend Scott to any business looking to get more out of their CRM.”
Will Kendall
formerly COO at Total Performance Data